Requirements:

• 5+ years of professional experience in HubSpot implementation and consulting.
• Proven experience working on multiple HubSpot portals with end-to-end project ownership.
• Strong expertise in discovery, solution scoping, and documentation with the ability to create clear SOWs and project plans.
• Excellent client-facing communication skills (spoken and written English).
• Strong understanding of Revenue Operations (RevOps), including lifecycle stages, lead routing, pipeline governance, and reporting frameworks.
• Experience working with offshore or distributed delivery teams while maintaining quality standards and alignment.
• Experience with system integrations (e.g., ERP/finance systems, quoting tools, customer support platforms).
• Experience in data migration and data governance within CRM environments.
• Exposure to international clients, especially in ANZ, UK, or US markets.

Responsibilities:

• Lead discovery calls and workshops with client stakeholders to understand business requirements across Sales, Marketing, and Service teams.
• Design and architect scalable HubSpot solutions using Sales Hub, Marketing Hub, and Service Hub (Operations Hub experience is a plus).
• Develop detailed project scopes and SOW-style documentation, including deliverables, assumptions, exclusions, and acceptance criteria.
• Support pre-sales activities by reviewing requirements and ensuring proposed solutions are feasible for delivery.
• Lead project kickoffs and coordinate closely with delivery and engineering teams to ensure successful execution and quality control.
• Drive client adoption through onboarding programs, training coordination, and regular business review (QBR) sessions.
• Support long-term client engagement and help transition clients into ongoing support or retainer relationships.